Shipping

How long will it take to get my order?

• Order Cut-Off Time: Orders submitted by 4:00 PM (GMT/BST) will be processed that same business day. Orders received after this deadline will begin processing the following business day.
• Order Processing Time: Typically, orders take 1-2 business days (Monday through Friday) to process. Processing times could extend during high order periods or exceptional situations.
• Estimated Shipping Duration: After dispatch, deliveries usually reach their destination in 6-9 business days (Monday to Friday). This is an approximation and slight delays may occur due to unexpected events.

What shipping carriers do you use?

We use all major carriers and local courier partners across the United Kingdom. You'll be asked to select a delivery method during checkout.

Product

Can I return my product?

We always aim to make sure our customers love our products, but if you do need to return an order, we're happy to help. Just email us at support@furniture-4kids.com and we'll take you through the process.

Can I get my product personalised?

It depends on the product. All available options are outlined on the product page, so look out for customisation options there.

Other

Any question?

You can contact us through our contact page! We will be happy to assist you. Email us at support@furniture-4kids.com — we do our best to respond within 1–2 business days.